Frequently-Asked Questions

  • Do you test on animals?

    • L’Oréal no longer tests any of its products or any of its ingredients on animals, anywhere in the world. Nor does L’Oréal delegate this task to others. An exception could be made if authorities required it for human safety or regulatory purposes.

  • You used to communicate that you still had to resort to testing for "1% of your safety evaluations"...

    • That was the case in 2011 when we declared it. Since March 2013, this is no longer the case: L’Oréal no longer tests on animals any of its products or any of its ingredients. Nor does L’Oréal delegate this task to others. The alternative methods are not yet all available but we possess a wealth of data accumulated over a century as well as a battery of in vitro & in silico tools developed by our advanced research teams which fuel our predictive evaluation strategies. We can also rely on our formulation & our evaluation tools to maximize the performance of existing ingredients and finding them new applications.

  • Is it the suppliers who test on your behalf?

    • No, we do not ask our suppliers to conduct animal tests on our behalf. When a supplier proposes us an ingredient, we ask to examine its safety dossier. If the dossier contains data generated by means of animal testing before March 2013, L’Oréal can retain the ingredient. If the data was generated after March 2013 and was for a cosmetics application, L’Oréal cannot retain the ingredient. If the data was generated after March 2013 but was for a usage other than cosmetics, then L’Oréal can retain the ingredient. For innovation to flourish, it should be able to use available existing data. All ingredients available today were once tested on animals.

  • What do you mean by "An exception could be made if authorities required it for human safety or regulatory purposes"?

    • The exception is very rare and has not occurred since March 2013. The exception stems from the variety of regulations worldwide. Certain authorities have not yet accepted alternative methods in their country and could hypothetically require us to conduct safety evaluations on animals. Also, in response to questions raised by the scientific community and by civil society, local authorities could choose to reexamine the safety data of a known family of ingredients, and could require new safety data.

  • How will you verify the safety of new ingredients?

    • It should be borne in mind that the evaluation of ingredient safety cannot be reduced to toxicological studies systematically conducted on rodents. We have various approaches:
      - In the first case, the new ingredient belongs to a family of substances whose human safety is well-documented. In such a case, we use the existing safety data to develop by analogy or extrapolation ("read across") a robust scientific basis in the safety dossier, without any new animal testing.
      - In the second case, we select new ingredients which do not belong to any known family of substances but whose safety evaluation of their cosmetic usages can be performed using predictive strategies and without resorting to any new animal testing. The current rapid progress in science, technologies and predictive methods should allow us in the near future to perform the safety evaluation of all our ingredients without any restrictions or without any animal testing.

  • Will you put a « cruelty-free » label on your products?

    • No, we don’t think that would be desirable. The « cruelty-free » or other labels are ambiguous in our opinion to the extent that they acknowledge that products and ingredients were all tested on animals before a given date.
      Moreover, these labels do not guarantee the quality or the safety of cosmetics products. L’Oréal of its own initiative stopped testing its products on animals as early as 1989, and continues to meet the beauty needs of men and women around the world with safe and effective products.

  • What about China?

    • In China, the regulatory authorities carry out within their evaluation centers animal tests for finished cosmetics products before these are placed on their market. We think these tests are unnecessary but we cannot prevent them.
      We are working in close collaboration with the different Chinese regulatory authorities to bring rapid change to the regulatory framework of cosmetics products which requires animal testing, so can be recognized the many alternative methods that are already validated in many other countries.
      L’Oréal thus contributed in November 2013 to the first-phase for the validation of a skin irritation alternative method in China.

  • Are your products still as safe since March 2013?

    • Yes, L’Oréal has never and will never compromise on the safety assessment of its products and will continuously uphold its commitment to all of its consumers worldwide to only market products whose safety has been rigorously evaluated.