* POS : 出售點的廣告.
在整個投標決策過程中，和社會議題專家（包括非政府組織、協會、公共持份者）合作的聯合採購計劃是一個主要元素。這些計劃的選取和監管是基於數個準則，包括採購價格、市場的競爭力、可創造或維持的就業職位數目、以及項目的可持續發展性。「團結弱勢社群的採購」 是長遠的項目，對集團的業務作息起重大作用，亦配合公司的採購政策 (在品質、競爭力、研製周期、道德標準，環境和社會原則等方面)。在兩年間，集團在47個國家推行120個項目，為14,000位人士提供長遠就業機會及提升收入。
Social audit policy
As a signatory of the United Nations Global Compact, L'Oréal expects its suppliers to adhere to the basic conventions of the International Labor Organization and to local legislation, especially in matters concerning minimum wage, work time and occupational health and safety. Social audits are carried out by independent external companies on the suppliers' premises, thus making close monitoring of their adherence possible. Audits are also systematically carried out on subcontractors, wherever in the world they may be based, as well as for suppliers of raw materials, packaging and POS*/advertising in sensitive countries. Social and safety/health audits are frequently conducted along the entire logistics chain, with the aim of validating the selection of new suppliers and contributing to the development of good business practices among existing suppliers.
* POS : point of sale advertising.
Since 2006, 5,295 social audits have been carried out, including 800 audits that took place in 2013.
A joint program at the heart of the business
The high volume of purchases made by L'Oréal gives the group considerable economic and social leverage. The group has thus decided to use its purchasing program as a way to promote inclusion, through its « Solidarity Sourcing » program, which was launched in 2010. This program is neither a sponsorship program nor a charity; it covers all the geographical regions and purchasing divisions and is completely integrated into the company's business model. It makes it possible to open up the purchasing process to include new types of suppliers: those with better access to major customers and those who employ persons generally excluded from employment (handicapped or socially disadvantaged persons, people in rural communities). This approach is also followed by the existing L'Oréal suppliers when it comes to their own purchasing policies.
Projects integrated into the purchasing strategy
The proposal of joint sourcing projects in partnership with economic and social experts (NGOs, associations, public stakeholders) thus becomes a major element in the tender decision-making process. Projects are selected and monitored on the basis of a certain number of criteria, including the following: purchasing value, competitiveness in the market, number of jobs created or maintained, reproducibility and sustainability of the project. « Solidarity Sourcing » projects are thus long-term projects that are essential to the activities of the group and aligned with its purchasing strategy (with regard to quality, competitiveness, lead times, adherence to ethical, environmental and social principles). Within two years, 120 initiatives were started in 47 countries, providing access to long-term employment and a better income to 14,000 people.