負責任的採購

社會責任是「歐萊雅採購與關懷計劃」的重要完素,這建基於兩個主要項目,包括社會審計及團結弱勢社群的採購。

Argan
Argan

集團在社會議題上的承諾並不局限於公司的各部門,而是涵蓋全球各供應商的網絡。對歐萊雅而言,對基本人權和多元化的尊重是首要事項,這精神啟發了整個「歐萊雅採購與關懷計劃」。當中兩個項目明確體現了公司的價值觀,這包括對供應商進行的社會審計以及聯合採購計劃。


集團在社會議題上的承諾並不局限於公司的各部門,而亦涵蓋全球各供應商的網絡。對歐萊雅而言,對基本人權和多元化的尊重是首要事項,這精神啟發了整個「歐萊雅採購與關懷計劃」。當中兩個項目明確體現了公司的價值觀,這包括對供應商進行的社會審計以及聯合採購計劃。

社會審計政策


作為聯合國全球契約的成員,歐萊雅預期供應商遵守國際勞工組織的基本慣例及當地法例,特別是有關最低工資及工時、職業健康及安全的要求。社會審計由獨立的外部機構在供應商的設施進行,嚴密監察供應商遵守要求。我們亦會對世界各地的外判商、以及處於敏感國家的原材料、包裝及POS*廣告供應商進行審計。公司不時會對物流整個流鏈進行社會、安全/健康/審計,查核新的供應商,並鼓勵現有供應商遵行良好作業模式。

* POS : 出售點的廣告.

自2006年起,我們對超過3,300家供應商進行審計,當中567次於2010年進行,2011年則進行了793次。


Des achats solidaires pour lutter contre l’exclusion

處於商業行為核心的合作計劃


歐萊雅進行的大量的採購給予我們一定程度的經濟和社會優勢,集團因此決定以採購項目推廣共融,並於2010年推出「團結弱勢社群的採購」(solidarity sourcing)項目。這項目並非贊助或慈善項目;它包括所有地區和採購部,並完全整合於包含公司的商業模式中。項目令採購過程得以開放予一批新的供應商:一些能更有效接觸主要顧客群的供應商、以及一些聘用普遍被排除於就業機會以外的人士(包括殘障,弱勢社群人士及農村人口)的供應商。歐萊雅現有的供應商採購政策亦遵守這些原則。

包含採購策略的項目


在整個投標決策過程中,和社會議題專家(包括非政府組織、協會、公共持份者)合作的聯合採購計劃是一個主要元素。這些計劃的選取和監管是基於數個準則,包括採購價格、市場的競爭力、可創造或維持的就業職位數目、以及項目的可持續發展性。「團結弱勢社群的採購」 是長遠的項目,對集團的業務作息起重大作用,亦配合公司的採購政策 (在品質、競爭力、研製周期、道德標準,環境和社會原則等方面)。在兩年間,集團在47個國家推行120個項目,為14,000位人士提供長遠就業機會及提升收入。

Social audit policy


As a signatory of the United Nations Global Compact, L'Oréal expects its suppliers to adhere to the basic conventions of the International Labor Organization and to local legislation, especially in matters concerning minimum wage, work time and occupational health and safety. Social audits are carried out by independent external companies on the suppliers' premises, thus making close monitoring of their adherence possible. Audits are also systematically carried out on subcontractors, wherever in the world they may be based, as well as for suppliers of raw materials, packaging and POS*/advertising in sensitive countries. Social and safety/health audits are frequently conducted along the entire logistics chain, with the aim of validating the selection of new suppliers and contributing to the development of good business practices among existing suppliers.

* POS : point of sale advertising.

Since 2006, 5,295 social audits have been carried out, including 800 audits that took place in 2013.


A joint program at the heart of the business


The high volume of purchases made by L'Oréal gives the group considerable economic and social leverage. The group has thus decided to use its purchasing program as a way to promote inclusion, through its « Solidarity Sourcing » program, which was launched in 2010. This program is neither a sponsorship program nor a charity; it covers all the geographical regions and purchasing divisions and is completely integrated into the company's business model. It makes it possible to open up the purchasing process to include new types of suppliers: those with better access to major customers and those who employ persons generally excluded from employment (handicapped or socially disadvantaged persons, people in rural communities). This approach is also followed by the existing L'Oréal suppliers when it comes to their own purchasing policies.

Projects integrated into the purchasing strategy


The proposal of joint sourcing projects in partnership with economic and social experts (NGOs, associations, public stakeholders) thus becomes a major element in the tender decision-making process. Projects are selected and monitored on the basis of a certain number of criteria, including the following: purchasing value, competitiveness in the market, number of jobs created or maintained, reproducibility and sustainability of the project. « Solidarity Sourcing » projects are thus long-term projects that are essential to the activities of the group and aligned with its purchasing strategy (with regard to quality, competitiveness, lead times, adherence to ethical, environmental and social principles). Within two years, 120 initiatives were started in 47 countries, providing access to long-term employment and a better income to 14,000 people.